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Distressed mother not allowed on flight with family due to 'confusing' passport rules


Ana added: “Everyone affected by this rule change should have been notified individually that their passports would no longer be valid for EU travel, even if still in-date – this contradiction is very confusing.

“This situation is not helped by airlines not being under any obligation to check passport issue dates at the point of booking – a simple change that would leave ample time to update documents if necessary.

“I am aware that going on holiday is a privilege, compared to the situation in Ukraine. However, this does not excuse a lack of preparation and foresight by the government, clearly evidenced by the widespread issues that people are facing, and which should have been prepared for long before the Covid pandemic and current situation in Ukraine.

“The Government has had since 2016 to plan.”



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